Return & Refund Policy – Refill Pantry SD
Why We Don’t Accept Returns
At Refill Pantry SD, we are committed to reducing waste. Returns often lead to unnecessary landfill waste and carbon emissions, which go against our sustainability mission. Instead, we encourage mindful purchasing and only buying what you truly need.
Final Sale Items
To maintain hygiene and sustainability, all refills, personal care items, perishable goods, and custom orders are final sale. We are happy to answer any questions before you purchase to ensure you’re getting exactly what you need.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please email us with photos within 5 days of purchase. We’ll assess the issue and find a solution.
Alternative Solutions
If an item doesn’t work for you, consider gifting it to a friend or repurposing it. Every small action helps reduce waste!
Thank you for supporting low-waste shopping and making sustainable choices with us!